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Frequently Asked Questions (FAQs)

Do You Have Questions About Our Dental Services?

Neighbourhood Dental is always here to address the oral health needs of everyone in your family; we strongly believe that every patient deserves personalized care and attention, with the goal to create a lifetime of beautiful, healthy smiles! We have compiled a list of FAQs to help you learn more about Neighborhood Dental and to answer your questions.

Below are the FAQs ( Frequently Asked Questions ). If you have any further questions that are not answered below, please do not hesitate to call us at 825-221-1888 and we will be happy to help you.

Frequently Asked Questions | Neighbourhood Dental | General & Family Dentist | Red Deer

Neighbourhood Dental FAQs (Frequently Asked Questions)

Are you accepting new patients?

Yes, we are always accepting new patients, families and referrals.

Is Neighborhood Dental open evenings or weekends?

Yes, we are open evenings & Saturdays by appointment only.

Does Neighborhood Dental treat children?

As parents, our dental team loves working with families and children.

I think I have a dental emergency. What should I do?

Call us at (825) 221-1888 business hours to be seen as soon as possible. If your emergency is after hours, call for the doctor on call contact information.

How can I book an appointment with Neighbourhood Dental?

Either call our office at (825) 221-1888 or use our handy online appointment form to request your appointment today.

Does Neighborhood Dental take all insurance policies? Do you bill my insurance company directly for my visit?

We accept most major insurance providers. Please call Neighbourhood Dental at 825-221-1888 for any inquiries that you may have regarding our insurance partners.

Our helpful administration team is happy to submit your insurance papers for you electronically, directly to your insurance company, and accept the payment directly to our office. You only pay the difference your company will not cover.

What is your cancellation policy?

Due to a continuous high demand for prime appointment times, we require a minimum of 2 business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is a valuable time that the doctor has set aside, especially for you.

Why do you charge a fee for missed appointments?

Where insufficient notice is given, a missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.

Does Neighborhood Dental offer sedation dentistry?

If you are fearful of visiting the dentist, you are not alone! For many people, fear and anxiety about visiting the dentist prevents them from receiving the dental care they may need. At Neighborhood Dental, we are dedicated to making sure our patients are comfortable, and we do our very best to ensure this is always the case. That is why we are pleased to offer sedation dentistry options for nervous patients who want to minimize their anxiety during their next dental visit and ensure they maintain the optimal oral health they deserve.

We look forward to hearing from you soon!
Call Neighbourhood Dental at (825) 221-1888 to set up an Appointment today!

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